Precautionary measures we're taking due to the Coronavirus outbreak
We are closely monitoring updates from the CDC and the New York City Department of Health regarding the coronavirus outbreak. We wanted to let you know about some precautionary measures we are taking in order to protect our staff and customers from unnecessary risk. Here's what we're doing:
While we have always maintained a comprehensive daily cleaning protocol, we have increased the frequency and scope of our regular cleaning and disinfecting measures. This includes disinfecting all door handles (including the freezer doors), shopping basket/cart handles, cash registers and pin pads, bulk room scoops and lids and all other frequently used surfaces. UPDATE: as of 3/17/19, all bulk items in scoop bins will be packaged for purchase. Only items in gravity bins will be available for self-service, and the handles are being disinfected at regular intervals throughout the day.
UPDATE: We are temporarily limiting the number of shoppers we permit to be in the store at any given time in order to facilitate appropriate social distancing. We appreciate your patience!
UPDATE: We have temporarily closed out hot bar and sandwich station. We are still making food for our grab and go case. Additionally, we are now individually wrapping all items in our pastry case. Our beverage bar is no longer taking reusable cups and the beverage bar will be open 9am-4pm.
We are requiring all staff members to wash their hands immediately upon arriving to work and to stop working at regular intervals throughout the day to wash hands. All cashiers are wearing disposable gloves, and we are encouraging customers to use credit cards or mobile payment methods.
Staff have been advised to stay home and seek immediate medical care if they are not feeling well. We have made a temporary adjustment to our staff paid sick leave policy in order to allow any staff member that is feeling ill to take advantage of paid time away from work regardless of whether or not they have time available in their bank of sick leave hours.
We are continuing to get our regular daily deliveries, but certain items, including hand sanitizer and some cleaning products, have been unavailable. We are working with our suppliers to replenish our stock as soon as it becomes available. Additionally, we are ordering extra toilet paper and other household essentials to ensure their availability.
We offer online shopping services with home delivery to any address in Brooklyn through our website and through Instacart. We've offered these services for many years and we encourage you to utilize these options. UPDATE: All deliveries from Perelandra directly are now no-contact, which means that our delivery driver will not bring deliveries into your home. He will leave them at your door and contact you by phone to alert you to the delivery. We appreciate your understanding!
UPDATE: We have temporarily changed our store hours to 8am-8pm to allow us to better stock our shelves and do a nightly deep cleaning. Additionally, beginning 3/18 we will begin allowing people 65+ and immune compromised individuals the ability to shop for groceries by appointment before we open to the public between 7am & 8am. Call us at 718-855-6068 and ask for a manager to sign up. We are asking for people to sign up in order to ensure a limited number of shoppers in the store during this hour.
We appreciate your kindness and patience as we navigate this challenging situation. The health and safety of our team and community is our top priority. Please take good care of yourselves, be kind to one another, and don’t hesitate to get in touch with any questions or concerns. Call us at 718-855-6068 or email us at email@example.com.